Uniphore
Business AI platform for conversational and enterprise automation
About Uniphore
Uniphore offers a business AI platform combining conversation intelligence, agent automation and data tools for customer-facing and back-office workflows. It sells to large enterprises, particularly in contact centers and financial services.
Common use cases
- Contact center analytics
- Agent assist
- Sales call analysis
Products and services
Uniphore AI platform
Agents, data and model tools for business workflows.
Conversation intelligence
Analysis of customer calls and interactions.
Key features
- Conversation analytics
- Agent automation
- Speech analytics
- Data tooling
- Model orchestration
Integrations
- Salesforce
- Genesys
- NICE
- Zoom
Uniphore alternatives
FAQs
Where is it used?
Contact centers and customer-facing workflows.
Does it run on-premises?
Options exist beyond cloud.
Who is it for?
Large enterprises.
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