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Glean

Work AI platform for enterprise search, assistants and agents

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About Glean

Glean connects to a company's applications to provide permission-aware search, an AI assistant and an agent builder. It indexes content across tools and answers employee questions with cited sources. It serves mid-sized and large enterprises.

Common use cases

  • Employee knowledge search
  • IT helpdesk deflection
  • Sales enablement
  • Engineering search

Social listening

What people are saying about Glean

A small review set praises enterprise search and low-code agent building, and buyers typically plan for response time testing and connector setup.

What stands out

  • A unified search layer across wikis, ticketing and chat speeds information lookup.
  • The low-code agent builder lets business users create agents.
  • Reviewers report accurate answers and stable operation.
  • Usage analytics help identify where to add connectors or agents.

Things to consider

  • Worth testing response times in your environment.
  • Plan for connector setup time and confirm built-in connector coverage.
  • Developers building custom actions should ask about debugging visibility.
  • Review license pricing against expected adoption.

Often compared with: Microsoft Copilot, ChatGPT Enterprise, Claude for Enterprise, Gemini Enterprise, Elastic

Sources (1)

Themes summarized from public reviews, community discussion and press coverage as of November 2026. They reflect public discussion, not a rating or an endorsement by AI Connect.

Products and services

Glean Search

Unified, permission-aware enterprise search.

Glean Assistant

Conversational assistant grounded in company data.

Glean Agents

Tools for building and running agents.

Key features

  • Enterprise search
  • Permission-aware results
  • Assistant
  • Agent builder
  • 100+ connectors
  • Model choice

Integrations

  • Slack
  • Google Workspace
  • Microsoft 365
  • Salesforce
  • Jira
  • Confluence
  • ServiceNow

Glean alternatives

FAQs

Does it respect permissions?

Yes, results follow source-system permissions.

How many connectors?

It offers a large library of application connectors.

Can I build agents?

Yes.

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