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Data Governance

Shelf

Knowledge governance and data quality platform for enterprise AI and search

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About Shelf

Shelf provides software that enriches, structures and governs unstructured enterprise content such as documents and files so employees and AI applications get accurate answers. It targets knowledge management, support and AI engineering teams working with retrieval-augmented generation.

Common use cases

  • Improving RAG answer accuracy
  • Contact center knowledge management
  • Enterprise knowledge governance

Products and services

Shelf Cortex

Core platform that adds metadata, context, quality controls and governance to documents.

AI Knowledge Management

Solution for managing, governing and finding enterprise knowledge.

AI Data Layer

Cortex delivered as a service beneath an existing application or AI layer.

Customer Support

Knowledge solution for contact centers.

Key features

  • Unstructured data quality
  • Metadata enrichment
  • Content governance
  • Knowledge search
  • RAG data preparation
  • Access controls

Shelf alternatives

FAQs

Who is it for?

Knowledge management, support and AI teams that need cleaner unstructured content for search and generative AI.

How is it deployed?

It is offered as a SaaS platform; the AI Data Layer can run beneath an existing application.

How is it priced?

Pricing is not published; buyers contact the vendor.

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