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ML Operations

New Relic

Full-stack observability platform with AI application and agent monitoring

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About New Relic

New Relic sells a SaaS observability platform covering APM, infrastructure, logs and digital experience, with AI monitoring features for tracking performance, token usage and cost of AI apps and agents.

Common use cases

  • Monitoring LLM apps
  • Application performance
  • Incident response

Social listening

What people are saying about New Relic

Reviewers praise tracing and end-to-end visibility, and buyers typically plan for pricing, data retention and integration coverage.

What stands out

  • Strong at tracing root causes of performance bottlenecks.
  • End-to-end visibility into application health.
  • Customer support is generally viewed favorably.
  • Dashboards are approachable for spotting failures quickly.

Things to consider

  • Worth modeling data-based licensing costs at high volume.
  • Confirm data retention meets your long-term analysis needs.
  • Check third-party, cloud and container integration coverage.
  • Teams typically plan time for alerting and dashboard customization and learning the UI.
Sources (1)

Themes summarized from public reviews, community discussion and press coverage as of November 2026. They reflect public discussion, not a rating or an endorsement by AI Connect.

Products and services

AI Observability

Monitors AI apps with visibility into performance and token usage.

APM 360

Application performance monitoring.

Infrastructure and Kubernetes Monitoring

Infrastructure telemetry.

Log Management

Log collection and analysis.

Key features

  • AI app monitoring
  • Token usage tracking
  • APM
  • Log management
  • Kubernetes monitoring
  • SRE agent

Integrations

  • AWS
  • Microsoft Azure
  • Google Cloud
  • OpenAI
  • Kubernetes

New Relic alternatives

FAQs

Does it monitor AI?

Yes, AI and agentic monitoring features.

How is it priced?

Usage-based; a free tier exists.

Who owns it?

Private equity-backed (take-private in 2023), per general knowledge.

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