LivePerson
Conversational AI and messaging platform for customer service
About LivePerson
LivePerson provides a conversational cloud platform for messaging and AI-powered customer service, combining human agents with bots across messaging channels. It sells to large consumer-facing enterprises and is publicly traded.
Common use cases
- Customer service messaging
- Sales conversations
- Support automation
Products and services
Conversational Cloud
Messaging platform with bots and agent tools.
Conversation analytics
Insights from customer conversations.
Key features
- Messaging channels
- Bots and automation
- Agent workspace
- Analytics
- Voice and messaging
Integrations
- Salesforce
- Apple Messages for Business
- Google Business Messages
LivePerson alternatives
FAQs
Is it publicly traded?
Yes, on NASDAQ as LPSN.
Which channels?
Messaging channels and web chat.
Who uses it?
Large consumer-facing companies.
Work at LivePerson? Request updates to this profile. Update this profile
Compare with similar providers
All AI Platforms providersAI21 LabsLanguage models and agent orchestration for enterprise text workloads
AlphaSenseAI-powered market intelligence search across filings, research and expert calls
AnswerRocketConversational AI analytics with agentic data analysis for business users
App OrchidSemantic context layer and conversational analytics for enterprise AI
Artificial SolutionsTeneo conversational AI platform for enterprises
Arya.aiAI APIs and products for banks and insurers
AssemblyAISpeech-to-text and audio intelligence APIs for developers
Athena AINo-code AI agents for customer messaging across channels