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AI Platforms

Harpin AI

AI recommendations for customer experience, sales and marketing teams

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About Harpin AI

harpin AI provides tools that give customer-facing teams real-time recommendations and executive insights, connecting to CRM, point-of-sale, contact center and loyalty systems. Products include Beacon, Momentum, Catalyst and Illuminate.

Common use cases

  • Improve guest experience
  • Lift sales performance
  • Unify customer data

Products and services

Beacon

Executive-level insights

Momentum

Revenue acceleration recommendations

Catalyst

Customer and operations experience improvement

Illuminate

Data foundation for the other tools

Key features

  • Real-time recommendations
  • System integrations
  • Executive dashboards
  • Revenue insights
  • Data unification

Integrations

  • CRM systems
  • POS systems
  • Contact center platforms
  • Loyalty platforms

Harpin AI alternatives

  • Qualtrics
  • Medallia
  • Salesforce Einstein

FAQs

What does it do?

AI recommendations for CX, sales and marketing teams.

What does it connect to?

CRM, POS, CCaaS, PMS and loyalty systems.

Product names?

Beacon, Momentum, Catalyst and Illuminate.

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