Integrations and DevOps

Aisera

Agentic AI platform for IT, HR, and customer service automation

About Aisera

Aisera provides an agentic AI platform that automates service requests and workflows across IT, HR, customer service, and sales. It offers prebuilt domain-specific agents and a studio for building custom agents with limited coding. It targets large enterprises that want to reduce manual ticket handling.

Common use cases

  • IT service desk automation
  • Employee HR self-service
  • Customer support automation
  • Incident resolution

Products and services

AiseraGPT

Domain-specific large language model layer for enterprise service tasks.

Agentic AI Platform

Builds and deploys AI agents that complete multi-step workflows.

AI Service Desk

Automates IT and employee service requests.

Key features

  • Prebuilt AI agents
  • Low-code agent builder
  • Conversational interfaces
  • Workflow automation
  • Knowledge retrieval
  • Ticket deflection

Integrations

  • ServiceNow
  • Salesforce
  • Workday
  • Jira
  • Slack
  • Microsoft Teams

Aisera alternatives

FAQs

Who is it for?

Large enterprises seeking automation of IT, HR, and customer service requests.

How is it deployed?

As a cloud SaaS platform that connects to existing ITSM and business systems.

What does it integrate with?

Common service and collaboration tools such as ServiceNow, Salesforce, Workday, and Slack.

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